New State President and Universal Orlando Resort Senior Public Relations Director Alyson Lundell, APR, CPRC, will install the 2019-2020 Board of Directors for the Dick Pope / Polk County Chapter, share her vision for the statewide FPRA organization in the upcoming year, and provide a behind-the-scenes look at some of her team’s most successful public relations efforts such as Halloween Horror Nights.

Carol Cali, Director of Marketing and Media Relations, will share some insights and experiences as to the organization's success and lessons learned.

In this fun and inspiring presentation, author, game designer and filmmaker, Tim Walsh screens clips from his documentary film, OPERATION: Operation, and discusses the themes of play, connection and vulnerability, culminating in the claim that our influence matters more than we realize.

DigiPro Media CEO Steve Barshov will discuss the history of digital accessibility compliance, why accessibility compliance matters to the American business owner, and how a business can mitigate the risk of a digital accessibility lawsuit.

Lakelander Scott Brickhouse’s Chick-fil-A franchise has been recognized and awarded by Chick-fil-A corporate as one of the busiest Chick-fil-A restaurants in the country. In order to keep up with demand, Brickhouse’s franchise was razed in early 2019 to make way for a larger, state-of-the-art restaurant. In June, he cut the ribbon on the new 5,300-square-foot restaurant capable of handling 350 customers per hour (versus 200 customers before). This month, Brickhouse will discuss the Chick-fil-A company culture that drives business and makes them the most profitable fast-food franchise chain in the United States.

Great leaders demonstrate many characteristics, but there are five qualities that consistently define high-performing, purposeful and inspiring leaders. Gain a deep understanding of the traits that are embodied in the most successful leaders. Learning how to develop these traits in yourself and your team will lead to optimal performance, long-term sustainable results that matter, and an enduring legacy.